Installation issues
How to pair a bed with a remote control
E3000/ E3100
1: Turn off the power cord, wait for the green light not shine about 1 minute.
2: Then plug it while pressing the remote control “pair” button about 15 seconds. Then it can successfully link.
E2000
1: Turn off the power cord, and wait for the green light not to shine for about 1 minute.
2: Then plug it while pressing the remote control “head up” and 'head down' buttons together for about 5 seconds. Then it can successfully link.
1: Turn off the power cord, wait for the green light not shine about 1 minute.
2: Then plug it while pressing the remote control “pair” button about 15 seconds. Then it can successfully link.
E2000
1: Turn off the power cord, and wait for the green light not to shine for about 1 minute.
2: Then plug it while pressing the remote control “head up” and 'head down' buttons together for about 5 seconds. Then it can successfully link.
My remote keeps blinking when I press the control button. What should I do?
You may have pressed and held the child lock button, please hold the button for 5 seconds after pressing it and it will unlock automatically.
My parts are broken, how do I get my replacement parts？
If you bought it from the official website, please send us an email or call us. We will solve it for you in time.