Tailored Comfort, Perfect Sleep
ESHINE Adjustable beds for a sleep experience like no other—find your ultimate comfort every night.
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ESHINE Sleep
Redefine Your Sleep Today
Eshinesleep is more than a brand; it's your partner in the pursuit of better sleep. Our commitment goes beyond crafting exceptional products; we curate an experience where bedtime is a joy and each morning marks a renewed beginning.
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SHIPPING
I received the mattress, why didn't I receive the bed frame?
We are very sorry, but due to the fact that our bed frames and mattresses are shipped separately, arrival times will vary. Please be patient.
How do I track my order?
Your order is expected to arrive within 3-5 business days with our carrier FedEx. Once a product has shipped, you'll receive a FedEx tracking number that you can use to follow your package as it makes its way to you.
Do you offer In-Home Delivery and Setup?
Thank you very much for your interest in our products, but unfortunately we do not offer in-home installation service. We will be updating this service at a later date.
Can you expedite shipping?
All Eshinesleep products are shipped via FedEx Standard Shipping, which typically takes 3-5 business days. If you require expedited shipping, please purchase expedited service, which typically takes 2-4 business days to arrive.
Products
what is the difference between the E3000 and E3100
There is no functional difference between the E3000 and E3100, only the colour.
Can I enjoy the warranty policy and risk-free return of the ESHINE products I purchased from amazon
Only users who place orders from the official website can enjoy the official website's return warranty service
WHAT DOES MY 30-Day Risk Free Return INCLUDE?
We want you to be completely satisfied with your purchase. If for any reason the customer wishes to return an item, you may do so within 30 days of the delivery date.
Errors in ordering, sizing issues, financing, cancellations/requests to cancel and changes in circumstances are not part of the sleep trial and will void your refund eligibility.
Errors in ordering, sizing issues, financing, cancellations/requests to cancel and changes in circumstances are not part of the sleep trial and will void your refund eligibility.
How soon can I sleep on the mattress after opening?
You can start snoozing right away! Once the sheets are on, you're ready to begin! Make sure your mattress is face up before you put the sheets on. Mattresses take 24-72 hours to expand to their maximum size.